Privacy Policy

Information we receive

When you browse, our hosting service may process technical information such as your IP address, browser details, pages requested, and security logs. Property searches send the terms and filters you choose to our website server so we can return matching listings.

When you contact us by phone, email, WhatsApp, or the valuation form, we receive the information you choose to share, such as your name, contact details, property brief, and messages. If you email us about a career, we may also receive your introduction and CV. Authorized team members use a protected dashboard to manage listing details, images, and enquiries.

How we use it

We use this information to respond to inquiries, provide real estate services, consider career introductions, manage property listings, operate the website, and protect it from misuse. We do not use the current website to collect payment details.

Service providers and external links

Our hosting and communication providers may process information needed to run the site and deliver messages. If you choose a WhatsApp, email, or social-media link, that service handles your interaction under its own privacy terms. We do not control those external services.

Cookies and analytics

The public site does not use advertising. If a Google Analytics 4 measurement ID is configured, the site may collect basic, privacy-conscious usage and conversion events such as property searches and contact clicks to help us improve the experience. The protected dashboard may rely on essential authentication technology from its hosting service. External services such as WhatsApp and Google Analytics handle information under their own policies.

Keeping and protecting information

We keep correspondence and application details only as long as reasonably needed for the purpose they were shared, subject to applicable legal or operational requirements. We use access controls for the dashboard and take reasonable steps to protect information, but no online service can promise absolute security.

Your questions and requests

To ask about information you have shared, or request a correction or deletion where applicable, email redcarpetlb1@gmail.com. We may need to verify a request before acting on it. You can also contact us at +961 3 659 037.

Updates

We may revise this policy as our website or services change. The date above shows the latest version.